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Direct Health is aware of the photographs being shared on social media and the comments being made. These images are very distressing.
We cannot go into details about anyone’s individual care, but because of the nature of these images and the allegations being made, on this occasion we need to respond.
While we do provide some care and support services to the lady in question, oral care is not part of this, she manages her oral hygiene independently.
We are very concerned about these images and issues referred to and have raised our concerns with Social Services and the CQC.