11 January 2016
Hi everyone and welcome to this December blog post.
It’s a particularly busy time of year and Christmas is now nearly upon us! So I’d like to take this festive opportunity to fill you in on all the positive things happening at Direct Health.
As a workforce, we’re delighted to announce that we’ve had great success at The Great British Care Awards this year, with nine winners so far! The Great British Care Awards celebrates the success of those working in the care sector, and having completed the Regional events across the country it culminates with the National Awards. Well done to all our nominees and good luck to all our National Finalists!
We’ve also started with our ‘Direct Elf’ Christmas Hamper Campaign - where we’re asking for donations that we will be giving to elderly people who are isolated this Christmas. At this time of year it’s so important that we remember those around us who are vulnerable and perhaps feeling lonely. Our Branches are doing an incredible job of collecting all sorts of gifts – and the hampers are bursting at the seams!
Direct Health has also been heavily involved with the ‘Save Our Homecare’ campaign. As you will already know, the UK’s crucial homecare support sector is facing a crisis. Almost one million people need help to live at home, due to age or disability, yet the government continues to make cuts and because of this our vital hone support services are now at risk. Please have your say and help to save our homecare by signing the petition here.
As a Customer-focussed Organisation we know how important it is to receive feedback, and because of this, we have continued to run Customer Forums within our branches to find out what you think and how we could improve our service. These forums are hosted by our Head of Customer Engagement, Glenda Adey, and have been immensely helpful so far.
As always, this newsletter will also feature local stories, letters from you, top tips ad competitions. Please do let us know what you think of it, as your feedback will help us to improve.
All the best
Jonathan Vellacott - Chief Executive