Who are we?

Direct Health has been providing personalised care and support services for over 20 years now, and has become a trusted Provider to people in communities across England and Wales. Our Organisational ethos is to enhance the lives of everyone we support.

  

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Why Choose Us?

Thank you for considering Direct Health as your care and support provider.

Your wellbeing is at the very heart of our company ethos, which is why Direct Health has earned its reputation as one of the UK’s leading home care providers. For over 20 years we have provided uniquely tailored, cost-effective care and support to a diverse community with a wide range of needs - from those simply needing daily or weekly assistance with domestic tasks to those requiring complex 24-hour personal care.

Our aim is to provide you with a professional, friendly service to aid independence and improve the quality of life to those who require care and support in their own home.

We build our services with the Customer at the heart and ensure that each of our branches is led with a local focus.  Our services are personalised and are developed so to provide each Customer with the correct level of support – enabling them to lead a fulfilling life that increases their independence and builds confidence levels.

Our Care Staff are the backbone of our Organisation and have received the very best training in the industry; this includes a 5-7 day Induction and 3 month probationary period, which provides them with a mentor who they will shadow and learn the skills they need to deliver the highest possible quality of care. Development is on-going within the organisation and we are constantly up-skilling our Staff with Specialist Training experiences and opportunities to progress in their careers.

We are also accredited to ISO9001 which affirms our commitment to delivering the highest possible standards of care to our Customers.

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